File a Complaint

The Florida Department of Agriculture and Consumer Services functions as the state's clearinghouse for consumer complaints.  We assist consumers with information, protection and complaints, regardless of whether we regulate the specific industry. 

Complaint Forms

Consumer Complaint Form

Use these forms for general complaints. Do Not use this form for Do Not Call, Motor Vehicle Repair or Professional Surveyor and Mapper complaints.

Do Not Call Complaints

Use these forms for  Do Not Call complaints only.

Motor Vehicle Repair Complaints

Use these forms for Motor Vehicle Repair complaints only.

Professional Surveyor and Mapper Complaints

Use these forms for Professional Surveyor and Mapper complaints only.

After I File a Complaint

Upon receipt, we review each complaint and take the following action:

  1. If the complaint falls within another agency's jurisdiction, we refer it to that agency;
  2. If the complaint falls within our jurisdiction, we attempt informal mediation to resolve the consumer's dispute and evaluate the business for compliance with applicable statutory provisions; or
  3. If a complaint is filed against a business that is not regulated by any federal, state or local government entity, we will attempt informal mediation to resolve the consumer's dispute.

Regulated Complaints and Information

The Department of Agriculture and Consumer Services has regulatory authority over some of Florida's business industries. These include:

If you have any additional questions, please contact the Florida Department of Agriculture and Consumer Services at 1-800-HELP-FLA (435-7352), (850) 410-3800 if you are calling from outside of Florida or 1-800-FL-AYUDA (352-9832) en Español.