The Division of Consumer Services is the state’s clearinghouse for consumer complaints, information and protection. The division regulates various businesses such as; Motor Vehicle Repair Shops, Charitable Organizations, Florida Do Not Call Program, Dance Studios, Pawnbrokers, Health Studios, Sellers of Travel, Intrastate Movers, Professional Surveyors and Mappers, Sweepstakes/Game Promotions and Telemarketing. In addition, the division protects consumers from unfair and unsafe business practices across a wide range of products, including gasoline, brake fluid, antifreeze, liquefied petroleum gas, amusement rides and weighing and measuring devices.
Consumer education is the main focus of the division. Along with the information provided through our Communications and Outreach center, which can be reached at 1-800-HELP-FLA (435-7352) or 1-800-FL-AYUDA (352-9832) en Español, thousands of educational brochures are distributed each year to individuals, civic groups, community organizations and schools. The division offers speakers, at no cost, to participate in community meetings, conferences and meetings around the state.
- Search For Recalls
- Officials warn drivers of fraudulent SunPass toll violation letter
- Little Black Book of Scams
- Avoid Tech Support Phone Scams
- Unclaimed Property Scams
- Consumer Advisory Warning - Timeshare Refund Scam
- Fake Debt Collector Calls
- Utility Bill Scam
- IRS Identifies Charities that Have Lost Tax-Exempt Status
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
Post Office Box 6700
Tallahassee, Florida 32399-6700