Florida Department of Agriculture and Consumer Services

Florida Do Not Call

Stop Unwanted Sales Calls and Texts

Florida residents who do not wish to receive sales calls or sales texts may have their residential, mobile or paging device telephone number included on the Florida Do Not Call List. Business numbers are not included on the list.

Florida’s Do Not Call List has grown to include more than 1 million phone numbers since Commissioner Adam Putnam worked with the Legislature in 2012 to remove the fee to join.

Join the Florida Do Not Call List.

How Florida's Do Not Call Law Protects You

Florida's Do Not Call law makes it unlawful for telemarketers to:

  • Make telephone sales calls before 8 a.m. or after 9 p.m. local time.
  • Not provide you with their name and telephone number. 
  • Use auto dialers with prerecorded messages.
  • Call a number on the Do Not Call List.

View the full Florida statute.

Calls That Are Not Prohibited by the Law

Not all unsolicited calls are violations of Florida's Do Not Call law. Some unsolicited calls are allowed under the law because the caller is not selling a product or service. Generally, these calls are from:

  • Charitable organizations seeking donations.
  • Political candidates and political parties seeking donations.
  • Research or survey companies seeking an opinion.

Reporting Unwanted Sales Calls

Anyone who receives an unsolicited sales call should obtain as much information as possible from the caller and immediately report the violation to the Florida Department of Agriculture and Consumer Services (FDACS) using our online Do Not Call Complaint Form.

If you prefer, you can download the Do Not Call Complaint Form [ Adobe PDF Document ] and return the completed form to FDACS by mail.

In your complaint, please try to include the following information about the caller:

  1. Name of the company 
  2. Phone number of the company
  3. Name of person making the call
  4. Date and time of the call 
  5. Products or services offered

Reporting Unwanted Sales Texts

If you receive an unwanted sales text, save it so you can complete a Do Not Text Complaint Form [ Adobe PDF Document ].

Penalties for Breaking the Law

FDACS has the authority to contact the telemarketer and inform them of the requirements of the law. If the offender does not comply with the law and FDACS seeks legal action, the law provides for civil penalties of up to $10,000 per violation and injunctive relief (i.e., a court order suspending the offender's business operations).